Arrowhead

Frequently Asked Insurance Questions

Will I slow down my claims process by using Arrowhead?

It is proven that using Arrowhead, or a contractor which specializes in insurance claims, will increase its efficiency. Your insurance company is used to consulting with experts that understand their insurance terminology and claim methods.

Can my agent help me get a better claim?

Your agent is in the business of marketing insurance policies and making sure their clients are properly covered in case they were to incur a loss. The claims department of an insurance company is totally separate from them and they have no influence on them at all.

The adjuster told me I did not have a claim or enough damage to make claim, so there’s nothing I can do?

Most people don’t know that they are within their rights to ask for a re-inspection on their claim. We have represented thousands of clients on re-inspection and received the proper claim payment for our clients. Working a damage claim is not magic. Sometimes clients need an expert in the field on their side to help point out and discuss where the damage exists. The insurance company adjuster simply may have overlooked something.

Do I need Arrowhead at my initial inspection?

Not necessarily on initial inspections but absolutely on re-inspections. We specialize and provide construction services every day. Insurance adjusters are very trained and qualified at their profession but it does not include the ability to rebuild your damaged property. They do however have a very good understanding of construction principles. They will want to directly discuss differences of opinion on damages at re-inspection and it is important that you are properly represented by a legitimate contractor.

Will my insurance premium increase if I have a claim?

If you are in a storm damaged area your insurance is going up anyway. If you have a legitimate claim you should file it after Arrowhead completes your inspection and instructs you to file. Always remember that all insurance companies keep track of all claims filed. We will not recommend claim filing unless damage exists and is covered under your policy and always remind people not to file improper claims.

If I get my claim approved I could use anyone?

As the policyholder you may select any contractor of your choice. Arrowhead works long, hard hours and has a proven reputation of quality and excellence in construction. We handle and complete over four hundred claims every year. Don’t trust your project to just anyone. Saving some money on a contractor that is not properly licensed and who does not carry proper insurance could cost you thousands later.

I received my insurance paperwork in the mail but I don’t understand it.

Arrowhead provides free insurance assistance to all clients. We can fully explain your paperwork to you in terms that are easy to follow. We want you to fully understand your claim and project funds prior to making your decisions on your project. Explaining claim documents is something we do all the time. Many times clients do not understand that with replacement cost policies that you will be receiving a second check after completion to recover the depreciation which has been deducted. Thus, you may be entitled to be receiving more money than you planned on.